Terms & Conditions

A legal disclaimer

The explanations and information provided on this page are only general and high-level explanations intended to help you create your own Terms & Conditions. You should not rely on this document as legal advice or as specific recommendations for your business, as we cannot know in advance what legal terms are best suited for your relationship with customers and website visitors. We strongly recommend that you seek legal counsel to help tailor your Terms & Conditions to your business and legal requirements.

Terms & Conditions - the basics

At Specialday, our Terms and Conditions ("T&C") outline the legal terms that govern the use of our website, services, and products. These T&C establish the boundaries and expectations between us (the service provider) and you (the visitor, customer, or client), while using or accessing our website or booking our services.

The T&C are intended to ensure that both parties understand their responsibilities. For example, clients using our website to inquire about event planning or order custom cakes must agree to use the site lawfully and provide accurate information.

T&C should reflect the unique nature of our services, including custom cake orders, event packages, delivery timelines, and cancellation rules. These terms are designed to protect Specialday from legal liability, prevent misuse of our website, and ensure a transparent, fair process for all users.

Legal requirements may vary by location, so we recommend seeking legal advice to ensure these terms align with your jurisdiction.

What to include in the T&C document

Typically, our Terms & Conditions cover topics such as:

Who can use the website and whether any age restrictions apply.
Payment methods and terms, including deposits or booking fees.
Changes to offerings, such as product availability or service adjustments.
Cancellation and refund policies for event planning and cake orders.
Use of intellectual property, including photos, designs, and branding.
Disclaimer of warranties, stating the limitations of guarantees on services or products.
The website owner's right to suspend or deny services in case of misuse or policy violations.
How users can contact us for support or concerns.

To learn more or request clarification about our terms, please contact us directly via the information provided on our Contact page.